Committed to
Customer Service & Satisfaction
Committed to
Customer Service & Satisfaction
Our Mission Statement
At Ryan, we strive to offer products and services of the best quality to residential and commercial customers. Our promise of 24-hour emergency service will always hold true. Our professionally trained and certified technicians will always be ready to handle the toughest of jobs.
Our Objective
Our objective is to sustain growth and continue to establish a solid customer base while providing the highest quality, professional services at all times. We are committed to expanding our client base while providing our employees with opportunities to build successful careers and advanced skill sets.
Our Objective
Our objective is to sustain growth and continue to establish a solid customer base while providing the highest quality, professional services at all times. We are committed to expanding our client base while providing our employees with opportunities to build successful careers and advanced skill sets.
Services Customized to Fit Your Needs
Our company offers a variety of residential and commercial services. We take special care to accommodate your specific needs and budget.
Plumbing
HVAC
Fire Protection
Home Comfort Solutions
Plumbing
HVAC
Fire Protection
Home Comfort Solutions Initiatives to Improve Your Energy Efficiency
To help our customers save on their monthly energy bills, we also offer several home comfort solutions plumbing, HVAC, and insulation services. Our home comfort solutions can help make your home or business comfortable, safe, and energy-efficient. Schedule your home energy assessment today!
Office Personnel
Office management
Diane Cassidy
Office Manager
585-232-5555 ext. 161
customerservice@ryanservice.com
Kelly Fenton
Human Resources
585-232-5555 ext. 158
hr@ryanservice.com
Department Managers
Matt Codd
Plumbing Department Manager
585-232-5555 ext. 160
mcodd@ryanservice.com
Paul Smith
HVAC Department Manager
585-232-5555 ext. 164
psmith@ryanservice.com
Mark Polfleit
Fire Protection Department Manager
585-232-5555 ext. 171
mapolfleit@ryanservice.com
Accounts Payable
Dawn Mulcock
585-232-5555 ext. 144
ap@ryanservice.com
Accounts Receivable/Collections
Krystal D'Anunzio
585-232-5555 ext. 149
ar@ryanservice.com
Department Dispatchers
Melanie Heidt
Plumbing Dispatch Coordinator
585-232-5555 ext. 106
dispatch@ryanservice.com
Katie Shutter
HVAC Dispatch Coordinator
585-232-5555 ext. 107
dispatch@ryanservice.com
David Johnston
Fire Protection Dispatch Coordinator
585-232-5555 ext. 169
dispatch@ryanservice.com
Melanie DiLalla
Home Comfort Solutions Dispatch Coordinator
585-232-5555 ext. 170
dispatch@ryanservice.com
Department Billing
Lori Hecht
Plumbing Billing Coordinator
585-232-5555 ext. 166
billing@ryanservice.com
Lisa Coval
HVAC Billing Coordinator
585-232-5555 ext. 198
billing@ryanservice.com
Theresa Snyder
Fire Protection Billing Coordinator
585-232-5555 ext. 168
billing@ryanservice.com
Melanie DiLalla
Home Comfort Solutions Billing Coordinator
585-232-5555 ext. 170
billing@ryanservice.com
Office Personnel
Office Management
Diane Cassidy
Office Manager
585-232-5555 ext. 161
customerservice@ryanservice.com
Kelly Fenton
Human Resources
585-232-5555 ext. 158
hr@ryanservice.com
Department Managers
Matt Codd
Plumbing Department Manager
585-232-5555 ext. 160
mcodd@ryanservice.com
Paul Smith
HVAC Department Manager
585-232-5555 ext. 164
psmith@ryanservice.com
Mark Polfleit
Accounts Payable
Dawn Mulcock
585-232-5555 ext. 144
ap@ryanservice.com
Accounts Receivable/ Collections
Krystal D'Anunzio
585-232-5555 ext. 149
ar@ryanservice.com
Department Dispatchers
Melanie Heidt
Plumbing Dispatch Coordinator
585-232-5555 ext. 106
dispatch@ryanservice.com
Katie Shutter
HVAC Dispatch Coordinator
585-232-5555 ext. 107
dispatch@ryanservice.com
David Johnston
Fire Protection Dispatch Coordinator
585-232-5555 ext. 169
dispatch@ryanservice.com
Melanie DiLalla
Department Billing
Lori Hecht
Plumbing Billing Coordinator
585-232-5555 ext. 166
billing@ryanservice.com
Lisa Coval
HVAC Billing Coordinator
585-232-5555 ext. 198
billing@ryanservice.com
Theresa Snyder
Fire Protection Billing Coordinator
585-232-5555 ext. 168
billing@ryanservice.com
Melanie DiLalla
To schedule service or learn more about our work, please contact us today at 585-232-5555.
11 Comfort Street, Rochester, NY 14620
P: 585-232-5555 | E: customerservice@ryanservice.com
Hours: Open 24 Hours A Day
*Emergency Services Available