Committed to
Customer Service & Satisfaction

About Us

Committed to
Customer Service & Satisfaction

Trusted for over two decades, Ryan’s your guy! Our talented, dedicated technicians and staff proudly serve families and businesses across the Greater Rochester area. Our roots and reputation are firmly planted in our city. We are proud to be the company of choice for high-quality services and expert solutions.

Our Mission Statement

At Ryan, we strive to offer products and services of the best quality to residential and commercial customers. Our promise of 24-hour emergency service will always hold true. Our professionally trained and certified technicians will always be ready to handle the toughest of jobs.

Our Objective

Our objective is to sustain growth and continue to establish a solid customer base while providing the highest quality, professional services at all times. We are committed to expanding our client base while providing our employees with opportunities to build successful careers and advanced skill sets.

Our Objective

Our objective is to sustain growth and continue to establish a solid customer base while providing the highest quality, professional services at all times. We are committed to expanding our client base while providing our employees with opportunities to build successful careers and advanced skill sets.

Services Customized to Fit Your Needs

Our company offers a variety of residential and commercial services. We take special care to accommodate your specific needs and budget.

Residential Services
E

Plumbing

E

HVAC

E

Fire Protection

E

Home Comfort Solutions

Commercial Services
E

Plumbing

E

HVAC

E

Fire Protection

Home Comfort Solutions Initiatives to Improve Your Energy Efficiency

To help our customers save on their monthly energy bills, we also offer several home comfort solutions plumbing, HVAC, and insulation services. Our home comfort solutions can help make your home or business comfortable, safe, and energy-efficient. Schedule your home energy assessment today!

Green Energy Plumbing from Ryan Services
Home Comfort Solutions Plumbing
Green Energy HVAC from Ryan Services
Home Comfort Solutions HVAC
Green EnergyInsulation from Ryan Services
Home Comfort Solutions Insulation

Office Personnel

Office Personnel

E

Christina Westmiller

Office Manager
585-232-5555 ext. 161
cwestmiller@ryanservice.com

E

Kelly Fenton

Human Resources
585-232-5555 ext. 158
hr@ryanservice.com

Department Managers

E

Matt Codd

Plumbing Department Manager
585-232-5555 ext. 160
mcodd@ryanservice.com

E

Paul Smith

HVAC Department Manager
585-232-5555 ext. 164
psmith@ryanservice.com

E

Mark Polfleit

Fire Protection Department Manager
585-232-5555 ext. 171
mapolfleit@ryanservice.com

Accounts Payable

E

Office Staff

585-232-5555 ext. 165
ap@ryanservice.com

Accounts Receivable/Collections

E

Krystal D'Anunzio

585-232-5555 ext. 149
ar@ryanservice.com

Department Dispatchers

E

Office Staff

Plumbing Dispatch Coordinator
585-232-5555 ext. 106
dispatch@ryanservice.com

E

Dawn Mulcock

HVAC Dispatch Coordinator
585-232-5555 ext. 144
dispatch@ryanservice.com

E

David Johnston

Fire Protection Dispatch Coordinator
585-232-5555 ext. 169
dispatch@ryanservice.com

E

Melanie DiLalla

Home Comfort Solutions Dispatch Coordinator
585-232-5555 ext. 170
dispatch@ryanservice.com

Department Billing

E

Lori Hecht

Plumbing Billing Coordinator
585-232-5555 ext. 166
billing@ryanservice.com

E

Theresa Snyder

HVAC Billing Coordinator
585-232-5555 ext. 168
billing@ryanservice.com

E

David Johnston

Fire Protection Billing Coordinator
585-232-5555 ext. 169
billing@ryanservice.com

E

Melanie DiLalla

Home Comfort Solutions Billing Coordinator
585-232-5555 ext. 170
billing@ryanservice.com

Office Personnel

Office Manager

Christina Westmiller

Office Manager
585-232-5555 ext. 161
cwestmiller@ryanservice.com

Department Managers

Matt Codd

Plumbing Department Manager
585-232-5555 ext. 160
mcodd@ryanservice.com

Paul Smith

HVAC Department Manager
585-232-5555 ext. 164
psmith@ryanservice.com

Mark Polfleit

Fire Protection Department Manager
585-232-5555 ext. 171
mapolfleit@ryanservice.com

Accounts Payable

Gloria Maxwell

585-232-5555 ext. 165
ap@ryanservice.com

Accounts Receivable/ Collections

Krystal D'Anunzio

585-232-5555 ext. 149
ar@ryanservice.com

Department Dispatchers

Jenifer Sullivan

Plumbing Dispatch Coordinator
585-232-5555 ext. 106
jsullivan@ryanservice.com

Dawn Mulcock

HVAC Dispatch Coordinator
585-232-5555 ext. 144
dmulcock@ryanservice.com

David Johnston

Fire Protection Dispatch Coordinator
585-232-5555 ext. 169
drjohnston@ryanservice.com

Melanie DiLalla

Home Comfort Solutions Dispatch Coordinator
585-232-5555 ext. 170
MDiLalla@ryanservice.com

Department Billing

Lori Hecht

Plumbing Billing Coordinator
585-232-5555 ext. 166
lhecht@ryanservice.com

Theresa Snyder

HVAC Billing Coordinator
585-232-5555 ext. 168
tsnyder@ryanservice.com

David Johnston

Fire Protection Billing Coordinator
585-232-5555 ext. 169
drjohnston@ryanservice.com

Melanie DiLalla

Home Comfort Solutions Billing Coordinator
585-232-5555 ext. 170
MDiLalla@ryanservice.com

Put our experience to work for you!
To schedule service or learn more about our work, please contact us today at 585-232-5555.

Ryan Services in Rochester, NY

11 Comfort Street, Rochester, NY 14620

P: 585-232-5555 | E: customerservice@ryanservice.com

Hours: Open 24 Hours A Day

*Emergency Services Available